Held on the 28th August, 2023. The focus group brought together a select group of individuals with valuable insights and experience in the field. Participants included Basel Qandeel, Seif Oda, Samah Safadi, Ashraf Alastal, Kareem Okasha, and Samar Sadeq. This gathering aimed to discuss the potential of digital advancements to optimize internal workflows and enhance financial services within MFIs.

Through the discussions and shared expertise, the group explores strategies to leverage technology to advance microfinance institutions’ overall performance. The session fosters collaboration and knowledge exchange, contributing to the ongoing evolution of MFIs in an increasingly digitized world.